There's an interesting article in USA Today that highlights some of the changes that United has made over the last three years in bankruptcy. It really has changed quite a bit, but maintained a focus on quality (with the exception of Ted) and serving the business traveler (again, with the exception of Ted). Another tidbit from the story was how "United is embarking on a new efficiency project to reduce airplanes' time on the ground — time when they don't make money. Starting this month in San Francisco and moving to the other hub airports, United plans to cut ground time between flights by four to 12 minutes. United operations chief Pete McDonald says by year's end the changes will free up 10 planes that United can use to generate revenue on new flights." We'll see where that goes.